Help and Support

Billing Support

Billing Support

Questions about your Utility billing account? Call our billing team at 855.965.7800, or access your e-bill online.

Online Billing Portal


Technical Support Resources

Technical Support

Access feature instructions, speed tests, conference portals and more in our Support section. Our Customer Care team is available anytime 24/7 by calling 877.965.7800.

Online Support Resources

From the Blog

Advanced Faxing Solutions

May 1, 2018

Fax machines have made their mark as a key office appliance. They’ve provided businesses many years of security, functionality, and simplicity across all users. But for small to medium sized businesses who don’t fax regularly, the cost of supplies and maintenance can be a hassle and multi-location faxing can be…

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Utility Telecom is excited to announce the update of the CommPortal!

April 25, 2018

Utility Telecom's CommPortal—a web portal used to configure the features on your phone system—is updating from version 9.2 to 9.4. With this update, the "CommPortal 2" will be sporting a sleek new redesigned look and feel while maintaining all the same, essential functionality. This update includes new features that allows…

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