There has been another dug up fiber cable that has left much of Sacramento metro areas wireless and Internet traffic isolated this afternoon. Look for it on the local news tonight in the Sacramento area. Utility Telephone has been affected, although thanks to the network that we brought on-line this year, it has only affected Sacramento. While we continue to find ways around places where fiber comes together in trenches, this is a common problem among networks constructed in the last 15 years. I do not know if there was a marking problem, as diggers are required by state law to call and have facilities marked, or if they ended up digging in another area. We are told that it will be several hours before it will be restored. We are already investigating new paths out of Sacramento that do not come together at any point, which is what we were told when we built this network in January. It is rather frustrating to have a written contract that says one thing and then find out what you bought is in fact something different. As a customer, I do not tolerate it, and as a vendor, we make sure we understand our customers needs at the time of the sale. More as we receive it. To my customers, I appreciate your patience and I apologize personally for the interruption.
Jason Mills from Washingon Reagan Airport
← Back to Blog Articles
